Case Study
Custom CRM and Attendance Management System
This case study highlights the delivery of a tailor-made CRM system integrated with teacher and student attendance management for a child development center in Hong Kong. In addition, a corporate website was developed, and ongoing outsourced IT support is provided to ensure stable daily operations.
Client Context
The client is a child development center in Hong Kong providing educational and developmental services for children. Rapid growth increased the need for structured client management, accurate attendance tracking, and reliable IT support.
Challenges
- Fragmented records for students, teachers, and attendance
- Manual attendance tracking prone to errors
- Limited visibility of student participation and staff attendance
- Lack of a professional website for public communication
- No dedicated in-house IT resources
- Manual attendance tracking prone to errors
- Limited visibility of student participation and staff attendance
- Lack of a professional website for public communication
- No dedicated in-house IT resources
Solution
A custom-built CRM system was developed to centralise student and teacher records while integrating a digital attendance system. A new website was also designed to present the center’s services and information. Ongoing outsourced IT support was provided to maintain and enhance the system.
Key Features
- CRM for student, parent, and teacher management
- Teacher and student attendance tracking
- Centralised data management and reporting
- Secure, role-based system access
- Corporate website with service information and contact details
- Continuous outsourced IT support and system maintenance
- Teacher and student attendance tracking
- Centralised data management and reporting
- Secure, role-based system access
- Corporate website with service information and contact details
- Continuous outsourced IT support and system maintenance
Results
- Improved accuracy in attendance records
- Streamlined daily administrative operations
- Better visibility for management and educators
- Enhanced public image through a professional website
- Stable and reliable IT operations with outsourced support
- Streamlined daily administrative operations
- Better visibility for management and educators
- Enhanced public image through a professional website
- Stable and reliable IT operations with outsourced support
Screenshots
- Improved accuracy in attendance records - Streamlined daily administrative operations - Better visibility for management and educators - Enhanced public image through a professional website - Stable and reliable IT operations with outsourced support